Introduction

NLX Platform respects the privacy of users who visit the website, submit enquiry forms, register interest, or use NLX-related services.

This Privacy Policy explains the type of information we may collect, why we collect it, how we use it, and how users may contact us for privacy-related requests.

This policy should be read along with the Terms and Conditions, Disclaimer, Cookie Policy, and any additional notices shown on the NLX platform.

Information We May Collect

When you use this website or submit an enquiry, we may collect basic information such as your name, email address, phone number, company or business details, enquiry details, and any information you voluntarily provide.

If you register or use NLX platform services outside this website, additional profile, company, community, payment, or service-related information may be collected as required for those services.

NLX should collect sensitive information only when it is necessary for a defined service purpose and permitted by applicable law.

How We Use Information

We may use your information to respond to enquiries, contact you about NLX services, manage registration or membership requests, provide platform support, improve the website, maintain records, and comply with applicable legal or regulatory obligations.

We may contact you by phone, WhatsApp, SMS, or email if you have submitted your contact details or requested information from us.

Cookies, Analytics, and Tracking

This website may use cookies, analytics tools, and marketing pixels to understand website usage, measure campaigns, and improve user experience. Users may manage cookies through browser settings where available.

Sharing of Information

We may share information with service providers, technology partners, payment providers, professional advisers, or authorities where required for operating the platform, providing requested services, resolving support issues, or complying with law.

We do not sell personal information as a standalone product.

Retention and Deletion

We retain information for as long as required for the purpose for which it was collected, for platform operations, for legal or accounting requirements, or for dispute resolution.

Users may request correction, deletion, or opt-out support by contacting us at admin@thenlx.app. Some information may need to be retained where required by law or legitimate business records.

Security

We use reasonable technical and organisational measures to protect personal information. However, no internet-based system can be guaranteed to be completely secure.

Policy Updates

NLX Platform may update this Privacy Policy from time to time. Continued use of the website after updates means you accept the revised policy.

Contact

For privacy-related requests or questions, please contact admin@thenlx.app.